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Delivery
Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Returns
Returned goods must be returned in the same condition as sent and in the original packaging within 60 days. Please note that you are responsible for any returned items until they are received by us. For this reason we suggest you use a recorded delivery. You are responsible for the cost of returning. ‘Special order’ parts cannot be returned. If you have received damaged goods please report them to us immediately by phone. Any goods returned outside of these conditions will be subject to a 20% restocking charge. Unfortunately we cannot accept any returned goods outside of the 60 days.